How pregnant passenger caused flight diversion to Spain – Arik Air

Arik Air on Monday explained how its pilot was forced to divert a London- bound aircraft carrying a pregnant woman to Palma Mallorca Airport, Spain.

Arik Air flight W3 101, departed Lagos for London, Heathrow on Sunday, but was diverted due to the urgent medical attention required for a 12- week pregnant woman on board.

According to the spokesman of the airline, Mr. Ola Banji, the passenger reportedly developed severe pain during the course of the flight.

He said, “Arik Air flight W3 101 which departed Lagos for London Heathrow on Sunday, September 15, 2013 diverted to Palma Mallorca Airport, Spain at 5:44pm due to urgent medical attention required for a 12-week pregnant woman on board.

“The passenger reportedly developed severe pain during the course of the flight. The pain was later accompaigned by bleeding associated with a suspected miscarriage.”

The passenger, who was initially attended to by a medical doctor on board the flight, was 12 weeks pregnant.

She was later transferred to a hospital in Mallorca for further medical attention.

The Arik flight later departed Mallorca at 8:00pm for London Heathrow.

“This singular act further demonstrates that Arik Air is passionate about meeting individual needs of its guests and is ready to go the extra mile to ensure that safety is not compromised no matter the cost.

“Excellent customer care is the core philosophy of Arik Air’s business. In the air and on the ground, online and on the telephone, guests can expect respect, courtesy, fairness and care from the airline at all times.

“This particular guest did not indicate her pregnancy status to the airline’s Passenger Service Agents (PSA) at check-in and because her pregnancy was 12 weeks, the team didn’t notice her status,” the airline spokesman said.

 

 

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